faqs

At Navarra Jewelers, we offer a wide range of exquisite jewelry, including rings, necklaces, bracelets, earrings, and custom-designed pieces. Explore our collections to find the perfect piece for any occasion.

Placing an order is easy! Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your purchase.

Absolutely! We prioritize the security of your information. Our website uses industry-standard encryption and security measures to ensure your data is protected during the entire shopping process.

Unfortunately, once an order is placed, it enters our system for processing, and modifications or cancellations may not be possible. Please review your order carefully before confirming the purchase and contact us IMMEDIATELY for changes!

We accept various payment methods, including major credit cards, debit cards, and other secure payment options. You can find the complete list of accepted payment methods during the checkout process.

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's status and estimated delivery date.

We offer a hassle-free return policy on Non-Customized jewelry within a 5 day return window after the delivery date.
Customized are NONRETURNABLE and NONREFUNDABLE.
Please refer to our "Return Policy" page for detailed information on eligibility, procedures, and any applicable fees.

No, we do not offer international shipping. Sorry.

Each piece of jewelry comes with care instructions to help you maintain its beauty. Generally, we recommend avoiding exposure to harsh chemicals, removing jewelry during physical activities, and storing it in a safe, dry place when not in use.

Our customer support team is here to assist you. You can contact us via email at NavarraJewelers@gmail.com or through our "Contact Us" page on the website. We strive to respond to inquiries promptly.

Yes, we offer custom-designed pieces. Contact our customer support team to discuss your preferences and create a unique piece tailored to your style.

Currently, Navarra Jewelers operates exclusively online. You can explore our collections and make purchases through our Shopify store.