Privacy policy

Last Updated: [2/26/25]

At Navarra Jewelers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information from you in several ways to enhance your experience and provide our services effectively. This includes:

1.1 Information You Provide to Us

When you interact with our website or services, you may voluntarily provide us with:

Account Information: When you create an account, we collect your name, email address, phone number, shipping and billing addresses, and password.

Purchase Information: When you make a purchase, we collect payment details (such as credit/debit card information), order history, and preferences.

Communication Information: Any messages, inquiries, reviews, feedback, or customer support requests you submit.

Subscription Information: If you sign up for our newsletters, promotions, or marketing emails, we collect your email address and preferences.

Giveaways & Promotions: If you participate in contests, surveys, or promotions, we may collect additional information relevant to the event.

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain data using cookies, tracking technologies, and analytics tools, including:

Device Information: Type of device, operating system, browser type, and IP address.

Usage Data: Pages visited, time spent on the site, links clicked, and other interactions.

Location Data: Approximate location based on your IP address (if enabled).

Log Data: Server logs, including timestamps and error reports.

1.3 Information from Third Parties

We may collect information from external sources, such as:

Social Media Platforms: If you connect with us via social networks (Facebook, Instagram, etc.), we may receive profile details, interactions, and preferences.
Advertising & Analytics Partners: We receive data on your interactions with our ads, including whether you clicked on an ad.
Publicly Available Sources: We may collect data from public records and online directories.

2. HOW WE USE YOUR INFORMATION

We use the information collected for multiple purposes, including:

To Process Orders: Fulfill purchases, arrange deliveries, send order confirmations, and handle refunds/returns.
To Improve Our Website & Services: Analyze website usage, develop new features, and enhance user experience.
To Personalize Your Experience: Provide tailored content, product recommendations, and targeted advertisements.
To Communicate with You: Send transactional emails, respond to inquiries, and notify you of promotions.
For Security & Fraud Prevention: Detect suspicious activity, verify identity, and prevent unauthorized access.
For Legal & Compliance Reasons: Meet legal obligations, enforce our policies, and comply with applicable laws.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share it in the following ways:

With Service Providers: Payment processors, shipping partners, IT support, and marketing platforms that assist us in running our business.
With Advertising & Analytics Providers: Third-party services like Google Analytics and Facebook Ads that help us measure performance.
With Legal Authorities: If required by law, court order, or for fraud prevention.
In Business Transfers: If Navarra Jewelers undergoes a merger, acquisition, or sale of assets, your data may be transferred.

4. CHILDREN’S PRIVACY

Our services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we learn that we have inadvertently collected data from a child, we will take reasonable steps to delete it.
Parents or guardians can contact us to request data deletion if their child has provided personal information.
Individuals under 18 may only use our services with parental or guardian consent.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies for various purposes:

Essential Cookies: Required for website functionality (e.g., login authentication, shopping cart).
Performance & Analytics Cookies: Help us analyze user behavior and improve our website.
Advertising Cookies: Deliver relevant ads based on your browsing habits.
Social Media Cookies: Enable interactions with social platforms and sharing features.

You can manage your cookie preferences via your browser settings or opt-out of certain tracking technologies.

6. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your data:

Access & Portability: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal obligations.
Marketing Preferences: Opt-out of promotional emails and targeted advertising.
Cookies & Tracking: Adjust your browser settings to decline cookies.

To exercise any of these rights, contact us using the details in the “Contact Us” section.

7. DATA SECURITY & RETENTION

We take security seriously and implement safeguards, including:

Encryption: Protecting sensitive data during transmission.
Access Controls: Restricting data access to authorized personnel only.
Regular Monitoring: Detecting and preventing unauthorized access.

We retain data only as long as necessary, based on:

The purpose for which it was collected.
Legal, accounting, or reporting requirements.
Fraud prevention and dispute resolution needs.

8. INTERNATIONAL DATA TRANSFERS

Your information may be stored and processed in the United States or other countries where we or our service providers operate.

By using our services, you consent to data transfer outside your country, even if local laws differ from those in the U.S.

9. THIRD-PARTY LINKS & SOCIAL MEDIA FEATURES

Our website may contain links to third-party websites that have their own privacy policies.

We are not responsible for how these third parties collect or use your information.

If you interact with our social media pages, the social network may collect data about you.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational changes or legal requirements.

When we make changes, we will update the "Last Updated" date and notify you if required by law.

Your continued use of our website constitutes acceptance of the revised Privacy Policy.

State-Specific Privacy Rights

Certain states provide their residents with specific privacy rights regarding their personal information. Below, we outline the rights afforded to residents of California, Colorado, Nevada, and Virginia under their respective state laws.

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These rights do not apply to personal information covered by certain sector-specific laws, including:

Fair Credit Reporting Act (FCRA)
Gramm-Leach-Bliley Act (GLBA)
California Financial Information Privacy Act (FIPA)
Driver’s Privacy Protection Act of 1994

If you are a California resident, you may have the following rights:

1. The Right to Notice
You have the right to be notified of the categories of personal information we collect and the purposes for which we use this information.

We provide this information in our Privacy Policy at the time of or before collecting personal information.

2. The Right to Access and Request Information

You may request the following details about your personal information collected over the past 12 months:

Categories of personal information collected
Sources from which personal information was collected
Business or commercial purposes for collecting or selling personal information
Categories of third parties with whom we share personal information
Specific pieces of personal information we have collected about you

3. The Right to Say No to the Sale or Sharing of Personal Information

You may request that we do not sell or share your personal information with third parties.

While we do not sell personal information, some of our service providers may use technology that could be classified as a "sale" under CCPA.

To opt out, follow the instructions under “Do Not Sell or Share My Personal Information” below.

4. The Right to Delete Personal Information

You may request that we delete your personal information that we have collected.

We will honor deletion requests unless retaining the information is necessary to:

Complete a transaction or provide a requested service
Detect and prevent fraud or security incidents
Comply with legal obligations
Exercise free speech or other legal rights

5. The Right to Correct Personal Information

If your personal information is inaccurate, you can request corrections.

We will update incorrect information after verifying your identity.

6. The Right to Limit the Use of Sensitive Personal Information

If we process sensitive personal information, you can limit its use to only essential business functions.

7. The Right Not to Be Discriminated Against

We will not:

Deny you goods or services for exercising your privacy rights
Charge you different prices or impose penalties
Provide a different level or quality of service
Suggest you will receive different pricing or service levels for exercising your rights
Exercising Your CCPA Rights

Verification Process:
We may ask for additional information to verify your identity before processing requests.

If using an authorized agent, you must provide written permission or a power of attorney.

Response Timeline:
We will respond within 45 days of receiving your verifiable request.

If more time is needed, we may extend the response period once by an additional 45 days with prior notice.

Do Not Sell or Share My Personal Information

We do not sell personal information, but third-party service providers may use cookies and tracking technologies that could be classified as a "sale" under the CCPA.

To opt out, you can:

Adjust browser settings to limit tracking technologies
Manage preferences for personalized ads via your device settings:
Android: "Opt out of Interest-Based Ads"
iOS: "Limit Ad Tracking"
California's Shine the Light Law (California Civil Code Section 1798)
California residents may request details about how we share personal information with third parties for their direct marketing purposes.
You may request this information once per year by emailing Info@NavarraJewelers.com

Colorado Residents

Under the Colorado Privacy Act (CPA), Colorado consumers have the right to: